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Seller Questions

How do I create a store?

  1. Click Create A Store
  2. Fill out the registration form
  3. Complete the store setup. This includes adding:
    • Your store logo, banner, shop name, contact details and description
    • Your payment details
    • SEO settings
    • and social media accounts
  4. You’re all set! You will be brought to your dashboard where you will find your store details

How do I see my store once I have registered?

Once you have registered your store, you will be brought to your dashboard. You can view your store by clicking the “My Store” button in the top left corner of the dashboard.

What format types can I upload as products?

You can upload the following resource types:

  • A single Microsoft document (Word, Powerpoint, etc..)
  • A ZIP file (multiple documents compressed into one file)
  • Fonts
  • Clip Art
  • Files from the Google Apps

What payment options are available?

Keener Teacher uses PayPal as a payment option.

How often will I get paid?

Keener Teacher Inc. will pay sellers for their sales once a month. We will process these payouts on the 1st of every month.

What is the commission rate on each sale?

Sellers earn an 80% commission rate on each sale made. Keener Teacher Inc. charges 20% on each sale.

Why is there a sales tax on products?

Most businesses in Canada have to collect the goods and services tax (GST)/harmonized sales tax (HST) on taxable supplies of property (goods) and services made in Canada, including intangible personal property, such as intellectual property rights, admissions and digitized products downloaded over the Internet.

The HST applies in the provinces that have harmonized their sales tax with the GST. These provinces are New Brunswick, Nova Scotia, Newfoundland and Labrador, Ontario and Prince Edward Island.

The GST is imposed on the supply of taxable property and services in the remaining provinces and territories, with the addition of a provincial sales tax or a retail tax depending on the jurisdiction. There is no provincial sales tax in Alberta or in Canada’s three territories.

The specific tax that is charged will depend on where the customer is located. Keener Teacher has automated it so that the right sales tax will automatically be charged to the customer.

Do I have to register for GST/HST?

Generally, if you provide taxable property and services in Canada and your total taxable revenues exceed $30,000 in any single calendar quarter or in four consecutive calendar quarters, you will have to register for the GST/HST.

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